Vier Holzfiguren, die eine Familie darstellen, stehen innerhalb eines rot-weißen Rettungsrings. Im Hintergrund sind unscharfe Geldscheine zu sehen. copyright: Nadzeya - stock.adobe.com

Help with upbringing

Automatic Translation

This page was translated from German using artificial intelligence. The translation may contain errors or inaccuracies. In case of doubt, the German original version prevails.

Educational assistance is a temporary support. It helps families and young people find their own solutions and manage daily life independently again. The assistance ends when it is no longer needed.

It does not matter whether the assistance is outpatient, semi-residential, or residential.

In the assistance process, the person seeking help must also always actively participate!

Father works at home. Full family stay home. Father freelancer try to work at home with children.

Sometimes families face challenging situations, such as difficulties in daily family life, frequent conflicts, when parents and children no longer understand each other well, or major problems at school.

In such cases, parenting assistance can provide support. The assistance is available for parents, children, and adolescents. Together, the family's needs are evaluated, and suitable support is determined.

It is completely okay to seek help. No one has to solve problems alone. Accepting assistance is an important step and can strengthen families. The goal is to ensure children develop well and make family life easier.

The professionals of the General Social Service (ASD) provide advice and guidance to families. Together, solutions can be found.

If you are uncertain about parenting questions and do not expect to need help directly at home, you can also first contact a parental counseling center in the Oberberg district.

Frequently asked questions

1. Initial Contact
You reach out to your contact person and explain where you might need support. You can find your contact person using the ASD Finder (see online service)

2. Initial Meeting
In a personal meeting, either at the office or at your home, the current situation is discussed. Together, the wishes and concerns of the family are considered.

3. Further Meetings
Depending on the situation, further meetings are held. These can be with the entire family or individual family members to better understand the living situation.

4. Application for Parenting Support
If you need support and your contact person also identifies a need for assistance, the legal guardians will receive the application documents.

5. Review and Team Decision
The professionals discuss together which assistance best suits the family. The wishes and needs of the family are taken into account.
After the decision, the appropriate assistance is approved. The family is informed about the next steps and the support can begin.

For outpatient services, such as socio-educational family assistance, educational support, or outpatient family therapy, there are no costs for you.

If a semi-residential measure for your child, such as a day group, 5-day group, or boarding school, is considered, a parental contribution is required according to §§ 91-94 SGB VIII, which is calculated based on the previous year's net income of the parents. This is determined by the economic youth welfare office, and the payment information is sent to the parents.

If a young person can no longer live at home, full residential care can be utilized.
For this type of care, a parental contribution is also required according to §§ 91-94 SGB VIII, which is calculated based on the previous year's net income of the parents. Additionally, child support and child benefits are managed by the economic youth welfare office.

If assistance is approved, the most important information about the family's or young person's situation without personal data is passed on to suitable service providers.

The service providers check whether they can offer suitable support. The General Social Service (ASD) then decides together with the family or young person whether the offer is appropriate.

During an initial help planning meeting, the family, service providers, and ASD staff get to know each other and agree on the next steps.

For outpatient assistance, support usually takes place at home.

For residential assistance, the young person can visit the facility beforehand and help decide if it is suitable.

During the assistance period, it is regularly reviewed together whether the support is still needed. When the goals are achieved, the assistance is concluded.

A support plan is created during a support planning meeting.

In the support planning meeting, all participants discuss the goal that the selected assistance is intended to support.

Each goal is positively formulated and assigned a timeline by which it should be achieved. It describes what improvements are sought within the family or what kind of support the young person should receive.

Up to three main goals are agreed upon in the support plan. To make these easier to achieve, up to three sub-goals are defined for each main goal. Step by step, these help achieve the main goal.

It is important that goals are assigned a timeline but do not have to be achieved at all costs. During the assistance process, it may become evident that a goal requires more time or additional steps are necessary. In such cases, the goals can be adjusted together or modified in the next support plan. Sometimes a family or young person simply needs more time or a different kind of support to improve their situation.

A support plan is created during a support planning meeting.

In the support planning meeting, all participants discuss the goal that the selected assistance is intended to support.

Each goal is positively formulated and assigned a timeline by which it should be achieved. It describes what improvements are sought within the family or what kind of support the young person should receive.

Up to three main goals are agreed upon in the support plan. To make these easier to achieve, up to three sub-goals are defined for each main goal. Step by step, these help achieve the main goal.

It is important that goals are assigned a timeline but do not have to be achieved at all costs. During the assistance process, it may become evident that a goal requires more time or additional steps are necessary. In such cases, the goals can be adjusted together or modified in the next support plan. Sometimes a family or young person simply needs more time or a different kind of support to improve their situation.

All assistance aims to support children, adolescents, and families, strengthen resources, and promote positive development. The choice of assistance is made together with the family and the youth welfare office's professionals as part of a support plan procedure.

Nanny McPhee

From the movie "Nanny McPhee"

If you need me but don't want me, then I must stay. If you want me but don't need me, then I must go.

Your way to us:

Youth Welfare Office

Main branch
Am Wiedenhof 5
51643 Gummersbach

Service Hours

Monday

08:00 AM - 12:00 PM
01:00 PM - 04:00 PM 

Tuesday

08:00 AM - 12:00 PM
01:00 PM - 04:00 PM 

Wednesday

08:00 AM - 12:00 PM
01:00 PM - 04:00 PM 

Thursday

08:00 AM - 12:00 PM
01:00 PM - 05:30 PM 

Friday

08:00 AM - 12:00 PM

Changed service hours on 22.09.2026 (Learn more)!

The offices of the district administration are closed on public holidays, Christmas Eve, New Year's Eve, and New Year's Day!